You work hard to provide your family with everything they need. So, whether your family includes kids with two feet or kids with four paws, two wings or scaly feet—you know what responsibility looks like.
My Pet Protection® from Nationwide® helps you provide your pets with the best care possible by reimbursing you for eligible vet bills. You can get cash back for accidents, illnesses, hereditary conditions and more. We’re also the first provider in the U.S. to cover birds and exotic pets. Choose 50% or 70% reimbursement for the level of coverage that fits your needs.*
You’re free to use any vet and your coverage includes benefits for emergency boarding, lost pet advertising and more. Plus, our 24/7 vethelpline® is included as a service to all pet insurance members ($110 value).
Our one-page claim form makes filing a claim and getting reimbursed simple. Plus, you can track your claim online through the Nationwide Pet Account Access Page.
Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
M-F 9a-6p ET
Answers about the plan, including eligibility, options, enrollment, customer service and more.
Who is the provider?
Nationwide pet insurance, formerly Veterinary Pet Insurance, was the first company to recognize the importance of pets as valuable family members and had similar care needs. That’s why it was the first company to introduce pet insurance, in 1982.
My Pet Protection® from Nationwide® offers best-in-show coverage for eligible vet bills, choose 50% or 70% reimbursement for accidents, illnesses and much more.*
How can this help me?
Nationwide believes all pets deserve to live life to the fullest but also understands every family’s situation is different.
My Pet Protection® (choose 50% or 70% reimbursement on eligible vet bills)*
My Pet Protection covers so much, it's easier to tell you what's not covered.
Who is eligible?
When can I enroll?
How much will this coverage cost?
If I leave my employer, will I be able to keep my coverage?
Can I use my current veterinarian or do I have to find one in a “network?”
With Nationwide, you have the freedom to use your choice of veterinarian (no pre-approval necessary) worldwide, including specialists and emergency providers.
Once I enroll, how long before my policy is effective?
If an employee enrolls between the 1st – 15th of the month, their effective date of coverage will be the first of the following month. Example: Employee enrolls on 10/14, their effective date is 11/1.
If an employee enrolls between the 16th and the end of month, their effective date of coverage will be the first of the NEXT month. Example: Employee enrolls on 10/18, their effective date is 12/1.
What if my pet currently has an illness?
Will you drop a pet from coverage because of age?
Are medical records required for enrollment?
Does my pet insurance policy cover diagnostic testing?
Are anterior cruciate ligament (ACL) injuries covered by my policy?
Are prescriptions covered under my policy?
How do I file a claim?
File a claim in just two easy steps.
We take it from there. We’ll process your claim and send your reimbursement right away.
How does my veterinarian receive payment?
What is vethelpline® and how does it work?
*Some exclusions may apply. Certain coverages may be subject to pre-existing exclusion. See policy documents for a complete list of exclusions.